
Our promise to you
The 1-Year Alive & Thrive Guarantee
Buying plants online shouldn't be a gamble. We grow strong, healthy specimens, inspect every order, and pack them to arrive in great shape. If your plant doesn't make it through its first year, we'll replace it - no complicated hoops.
Shop with confidenceHealthy on arrival
We inspect and hand-pack every plant. If it arrives damaged, send a photo within 5 days and we'll make it right.
Thriving for a year
If your plant declines within 12 months despite proper care, we'll replace it once, free.
Planted in your zone
Coverage applies to plants grown within their recommended USDA zones - which our zone tool makes easy.
The fine print
The guarantee covers one free replacement per item within 12 months of delivery. It excludes damage from neglect, extreme weather events, animals, or planting outside the recommended hardiness zone. A photo may be requested to process a claim. Replacement shipping may apply.
